Returns & Guarantee
Lumi's First Dance Recital carries a 60-Day Money-Back Guarantee. Use it through two months of bedtimes. If it does not hold your child's attention, you get your money back.
How it works
Email support@vlono.com within 60 days of delivery with your order number and one line about what did not work. We refund in full to your original payment method within 5 business days. Keep the set. No return shipping, no forms.
Why we give you two months
A set like this proves itself over repeat readings, not on the first night. Give it a few weeks of bedtimes and see whether they keep asking for it. That is the honest test.
What's covered
- Any order within 60 days of delivery
- Damaged or misprinted books, replaced free
- A magnifier that stops working, replaced free
- Gift purchases, with the refund going to the buyer
What's not covered
- Orders older than 60 days
- Bulk orders above 5 sets, please contact us first
How to start
One email: support@vlono.com with the subject "Refund" and your order number.